Logistics... |
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It is PPS policy that when we are installing at an end-user site, the field Engineer responsible for the installation will wherever possible personally deliver your equipment, or be on-site to receive the delivery. This avoids the potential problems associated with any third party intervention. In particular, we remain responsible for the product through to installation and sign-off, as well as ensuring that equipment is delivered exactly when it is required. The PPS Engineer will also remove packaging and any specified legacy equipment from site. The exception to this would be for example, where we are installing several hundred PCs across multiple floors in a large office block and in this case we would normally deliver the equipment and remove legacy, using larger transport. As an extension to our logistics operation, we now offer an IT relocation service where the end-user is moving a large office to a new facility. We also offer product packaging services, for example if we have collated various equipment for a specific site install, all the equipment for that site will be packed together ready for picking and delivery to site. Finally within logistics support, we will offer proof of delivery reporting for every site visited. |
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